Terms of Service

1. Agreement to Terms

By accessing or using Redbox's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Redbox provides analytics, heatmaps, and user feedback tools ("Services") designed to help businesses understand and improve their user experience. Our services include:

• Real-time analytics and user behavior tracking
• Heatmap generation and analysis
• User feedback collection and management
• Session recordings
• Conversion tracking
• A/B testing tools

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the security of your account and password. Redbox cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

4. Acceptable Use

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Collect sensitive personal information without appropriate consent
• Distribute malware or harmful code
• Interfere with or disrupt the Services
• Engage in unauthorized data collection or scraping

5. Payment Terms

Some of our Services are offered on a subscription basis. You agree to pay the fees at the rates in effect when the charges are incurred. You must provide valid payment information at the time of purchase. We may suspend or terminate your access to the Services if your payment is late or your provided payment method fails.

6. Data Collection and Privacy

Our collection and use of personal information in connection with the Services is described in our Privacy Policy. You agree to comply with all applicable privacy laws and regulations when using our Services.

7. Intellectual Property

The Services and their original content, features, and functionality are owned by Redbox and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Limitation of Liability

In no event shall Redbox, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

11. Contact Us

If you have any questions about these Terms, please contact us at: legal@redbox.com